Overview

Technology plays a leading role in Manline’s operations, providing real-time, bottom line benefits to its customers and suppliers, and positioning it as one of the most innovative companies in the market. Manline was one of the first logistics companies in South Africa to install real-time satellite tracking in its fleet and has continued to innovate and influence the latest technology to the benefit of our customers. At the heart of Manline's innovation is our enterprise software platform, MAX (logistics Management And eXecution).

MAX provides a real-time, 24/7, internet-based operating platform and database for Manline and our customers. It automates Manline’s entire operation, from customer needs analysis and fleet management, through to back office and reporting. MAX has been designed around innovative transport and logistics processes, using the latest in vehicle planning and routing techniques to ensure the fleet runs with optimal efficiency. MAX incorporates real-time satellite tracking data into the planning and routing function, ensuring customers have visibility on load status with actual and anticipated pick-up and delivery times.

MAX is able to automatically communicate with customers in a variety of ways, based on specific customer needs and preferences. Real-time notifications are something Manline's customers find increasingly important, and MAX is able to achieve this via SMS, fax, email or secure web interface. These notifications can be limited to exception reports, or can be used to provide ongoing real-time status reports. For example, customers may wish to be automatically alerted when a truck is 30 minutes away from a loading point or request that their customers be automatically notified of expected delivery arrival times. This automated push or pull flow of data is achieved by analysing each customer’s specific needs and setting up the required processes within MAX.

Manline customers are able to login to a secure MAX customer portal in order to track and manage their loads. They're able to place new orders, view account information, and search for and print archived documentation associated with completed loads, including invoices, statements, POD’s, waybills and pallet documentation.

MAX integrates seamlessly with Manline's enterprise accounting system, ensuring accurate and real-time customer credit information and invoicing. MAX also supports open IT standards such as XML, making it possible for MAX to interact directly with customers' ERP systems. This enables real-time order placement, delivery requirement analysis, optimal fleet allocation and vehicle routing.

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